I had a nice long [ okay maybe too long ] discussion with one of our content strategists over one of my big pet peeves: When people use the term "FAQs" when they really means "FAQ". Over the course of a very short period of time I managed to gather a lot of information to support my view:
Some Google results:
FAQ 423,000,000
FAQs 191,000,000
It all basically boils down to the this: In FAQ the object is the page (or list) of questions, not the questions themselves. FAQs is the plural of FAQ.
Good examples of sites that use the term correctly:
GameFAQs.com and Faqs.org
So unless you have multiple FAQ pages, or you are on the FAQ and referring to the questions on the page "the FAQs below", it's FAQ.
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